Six steps to efficient COVID-19 Entrance Screening

Screening people who visit businesses or facilities in-person is still a relatively new process — and cost — for most organizations. Read these tips to make your COVID-19 screening process as fast and painless as possible.

1. Integrate technology to streamline check-in


Instead of having someone sit by the door all day with a thermometer, consider implementing thermal cameras to make the process safer, smoother and more cost-effective. “Thermal screening shouldn’t replace all employee involvement, but it does reduce the number of employees you need, and the amount of time they have to spend on screening,” says Bryan Jones, Vice President for Systems integration at HSS, a Denver-based managed security services firm. “It also limits exposure, since the less time employees spend screening people, the less likely they are to encounter someone who’s infected.”

With thermal cameras, people can have their temperatures taken quickly and accurately as they move through the entrance. “If someone’s temperature exceeds the limit, the camera technology automatically generates a notification with a date-stamped image of the person that can be emailed or texted to security,” Jones says. “That way, you can send a greeter to intercept the person and conduct further screening.” Some thermal cameras also sound an alarm if someone has a high temperature.

To handle the screening questions about virus exposure, use tablets enabled with an app with a QR code. This enables customers or patients to answer the screening questions quickly by checking “yes” or “no” boxes.

2. Know your numbers


Since all facilities and entryways are different and require a customized approach, Jones recommends that before investing in new technology or changing your screening set-up, you think through the following metrics:

  • Average daily volume
  • Peak volume
  • Throughput of people per hour
  • Size and layout of your entryway

Those details will inform the type of thermal cameras, tablets and kiosk set-up that will work best for your business or organization.

3. Steer clear of the sunshine effect


“If people have their temperatures taken in front of glass doors or windows, the sunlight can affect the reading,” says Jones.

“Always point the camera toward a solid wall or hallway.”

4. Avoid cold winter air


“A rush of air from a door opening can also affect readings,” says Jones. “To avoid that, make sure to set up the screening kiosk at least 20 feet from the closest door.”

You can also use floor markings or stickers to queue people up for readings away from the doorway.

5. Make it mobile


Jones recommends keeping your thermal camera and modulator mounted on tripods so you can move them easily.

As with any new set-up, you’ll likely find that you want to move the screening area as you discover what works best to monitor traffic flow into your space.

6. Train your staff


Ensure your employees are trained and well-versed with the equipment and software.

“Since the cameras and tablets will sometimes get bumped and require some adjustment, it’s important that your employees feel comfortable handling the equipment,” Jones says.

How HSS Can Help

HSS, a leading provider of technology and security services in high-risk environments, equips clinics, hospitals and other facilities with AI-powered thermal cameras that can automatically screen up to 16 people at a time to help identify COVID-19 symptoms.

Want to learn more about this cutting-edge thermal screening technology and how it can improve your facility’s entrance experience? Let’s talk.


Keeping the excitement out of security since 1967.